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ATTENTION if you have used a free trial period in the 14 days of reconsideration the free trial days are counted, let's see an example: the user A signs the 7-day free subscription and then signs a monthly subscription for a fee, in this in case the user will have 7 days from the subscription payment to request the withdrawal (7 days of trial + 7 days of subscription). Moreover, once the refund has been requested, the subscription will be canceled and it remains at our discretion to allow the user to subscribe to the services again. If the service/plan was purchased via m-pesa no refund can be granted.
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- Although we try to do our best to provide the most accurate predictions and news, it is always possible that there are errors, for which we can not be held responsible as it is always up to the user to verify the correctness of the information also verifying the official sources.
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